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Alexa Lighting Solutions manufactures and supplies lighting products across India.

Order Processing

Orders are processed after payment confirmation and order verification.
Customized and project-specific products may require additional manufacturing time.

Delivery Timelines

Estimated delivery timelines vary depending on:

Product availability
Manufacturing requirements
Project complexity
Delivery location
Logistics partner schedules

Any delivery dates communicated are estimates and may change due to circumstances beyond our control.

Delivery Inspection

Customers are advised to inspect products upon delivery.
Any visible damage, shortages, or discrepancies must be reported within 48 hours of delivery.

Delays

We shall not be held responsible for delays caused by:

Natural disasters
Transportation disruptions
Government restrictions
Force majeure events
Third-party logistics delays

Installation Scheduling

For projects including installation services, delivery and installation schedules may be coordinated separately based on site readiness and project requirements.